Basic troubleshooting

Basic troubleshooting

• Make sure you have installed the latest HP Smart app or printer software from 123.hp.com on each device.
• If using a wireless network, make sure the printer is connected to the same network as the device you are printing from.
• If using a USB cable, make sure the cable is securely connected.
• Visit HP Diagnostic Tools at www.hp.com/go/tools to fix common printer problems.

Learn more 

Product support
www.hp.com/support/dj3700

HP mobile printing
www.hp.com/go/mobileprinting

Get additional help and find notices, environmental, and regulatory information, including the European Union Regulatory Notice and compliance statements, in the “Technical Information” section of the

User Guide: www.hp.com/support/dj3700

Printer registration: www.register.hp.com

Declaration of Conformity: www.hp.eu/certificates

Ink usage: www.hp.com/go/inkusage

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