How to Reset HP Printer after Paper Jam

How to Reset HP Printer after Paper Jam

To reset the paper jam on your HP printer, you need to power reset your printer. After that, you will have to print a status report. The steps below will guide you on how to do these.

How to Perform HP Printer Power Reset your HP Printer

To power rest your HP printer, follow the steps below:

Step 1: Turn on your HP printer by pressing the printer’s power button.

Step 2: While your printer is turned on, unplug the printer’s power cable from the printer.

Step 3: Remove the power cable from the electric wall outlet.

Step 4: Wait for a minimum of 15 seconds.

Step 5: Connect the printer’s power cable into the electric wall outlet.

Step 6: Plug the power cable back into the printer.

Step 7: If your printer fails to power on automatically, then you should power it on by pressing the printer’s power button.

After doing the power reset, you need to print a status report.

How to Print a Status Report on your HP Printer

To print a status report on your HP printer, do the steps below:

Step 1: Load your printer’s paper tray with paper.

Step 2: Press the printer’s “Setup” button.

Step 3: Press the printer’s down navigation arrow button and choose “Tools”.

Step 4: Press “OK”.

Step 5: Press the printer’s down navigation arrow button and choose “Print Status Report”.

Step 6: Press “OK”.

Your HP printer will then print a status report.

In case, power resetting your printer and printing a status report doesn’t resolve the issue, then you should contact HP Support for further assistance.

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